Returns & Exchanges
Horus Watch Straps offers a 30-day return policy for any straps in original, unworn condition. We are committed to ensuring you find the perfect fit and style for your timepiece.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare Your Package
Place the unworn strap in its original packaging. Ensure all protective films and tags are intact to qualify for a full refund.
- 3.Ship the Item
Print your prepaid shipping label provided by the portal and drop off the package at any authorized carrier location.
- 4.Quality Inspection & Refund
Once our team receives and inspects your return, a refund will be issued to your original payment method within 5-7 business days.